Answers to your Questions

SHIPPING INFORMATION

What Shipping Methods Are Available?

All of our UK & International orders are shipped using TNT and we use the service Express Economy. We will always aim to dispatch your order within 24-48 hours of you placing your initial order, if not we will inform you.

Do You Ship Internationally?

Yes, please contact us directly for your bespoke shipping cost on 01928 710 777 before placing your order. 

PAYMENT INFORMATION

What Payment Methods Are Accepted?

We only take payments via PayPal from the website directly. If you would like to discuss an alternate payment option then please call us on 01928 710 777

Are you Able to Provide a Copy Invoice? 

An invoice will always be emailed to you but if you do require a further copy please either call us on 01928 710 777

ORDERS AND RETURNS

What is your return policy?

If you have ordered products from us and not completely satisfied with your order then please contact us within 48hrs and return the items to us within 10 days. All return shipping charges are to be covered by the customer unless you have received damaged or faulty goods. We will then either refund via the original payment method or send a replacement to you.

How Can I Cancel Or Change My Order?

Please call us immediately on 01928 710 777 if you require any changes to your order

Any unanswered questions? Contact Us